Privacy Policy

Information We Collect

We gather information that enables us to provide, personalise and improve our gaming services. This includes details you share with us directly and data collected automatically during your visits.

Personal Data

When you create an account, make deposits or withdrawals, or contact our support team, we may collect your name, date of birth, email address, postal address, telephone number and payment details. We also verify identity information as required by gambling regulations and anti-money laundering obligations.

Usage and Technical Data

We automatically collect certain technical information such as your IP address, browser type and version, device identifiers, operating system, pages visited, time spent on the site and referring website addresses. This helps us understand how our platform is used and resolve technical issues quickly.

How We Use Your Information

We use the data we hold to manage your player account, process transactions, provide customer support, personalise your gaming experience and ensure compliance with legal and regulatory requirements. This may also include sending you important service messages, security alerts and, where you have given consent, promotional offers related to our casino games and bonuses.

We will never sell your personal data to third parties for marketing purposes. Any marketing communications include clear options for you to unsubscribe at any time.

Sharing and Disclosure

We may share your information with trusted service providers who assist us in delivering our services. These include payment processors, identity verification partners, game suppliers, hosting providers and professional advisers. All third parties are contractually obliged to keep your data secure and to use it only for the purposes we specify.

We may also disclose information where required by law, regulation or court order, or to protect the rights, property and safety of Aphrodite Casino, our players and the public. This includes cooperation with gambling regulators and law enforcement where necessary to prevent fraud or money laundering.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, remember your preferences, analyse site traffic and improve functionality. Some cookies are essential for the website to work properly, while others help us understand user behaviour or deliver relevant content.

You can manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect your experience and prevent certain features from working correctly.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, misuse or alteration. These include encryption of sensitive information, secure servers, access controls and regular security reviews.

While we strive to protect your data, no system can guarantee complete security. You should always use strong, unique passwords and keep your account details confidential.

Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate information, ask for deletion of your data in certain circumstances, and object to or restrict particular types of processing. You may also request data portability where applicable.

To exercise these rights, please contact our customer support team. We will respond to your request within one month, or sooner where possible. We may need to verify your identity before processing certain requests.

International Data Transfers

Some of our service providers are located outside the UK. When we transfer your personal data to countries that do not offer the same level of protection as UK law, we ensure suitable safeguards are in place, such as approved contractual clauses or certification schemes.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements. Once retention is no longer required, we securely delete or anonymise the information.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The latest version will always be posted on this page with the effective date clearly displayed. We encourage you to review it periodically so you remain informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact our support team through the live chat facility on our website or by email. Our dedicated team will be happy to assist you.